Monday, November 16, 2009

Using Social Media to Make the Case for Supporting Library Services (from the BHIC blog - Bringing Health Information to the Community):
Webinar on Thursday, November 19, 2009 from 1:00 to 2:30 p.m. EST
REFORMA and Webjunction are partnering to present a webinar about how non-profits such as libraries can use social websites to put access to information and libraries on the agenda of community leaders, elected officials, and local and national agencies. The content of this WebJunction and REFORMA co-sponsored webinar includes a background on social websites, how to use social websites for advocacy, national and international advocacy efforts by representatives from American Library Association (ALA) and the International Federation of Libraries and Institutions (IFLA), and suggestions on how to advocate for services for Latinos and Spanish speakers. Guest speakers include Meredith Farkas, Head of Instructional Initiatives at Norwich University; Fiona Bradley, IFLA Programme Coordinator ALP; Marci Merola, Director, ALA Office for Library Advocacy; Max Macias, Serials Technician at Portland Community College; and Loida Garcia-Febo, Assistant Coordinator New Americans Program and Special Services at Queens Library.
Registration is required for this event:

Tuesday, November 10, 2009

Use a librarian to fight cyberchondria!
Saw this in the Washington Post:
A glut of Google can give you a virtual fever

from the article: "It's a paradox: The more you read in an attempt to reduce your fear, the more you try to figure things out, the more anxiety peaks. Very few people know how to navigate the Internet and evaluate information when they're anxious, and yet that's when they tend to go online."

If your patrons are searching for health information, please ask them to put the keyboard down and to contact your library. During my initial cancer diagnosis and beyond, my friendly neighborhood reference librarians have kept me from focusing on how many people die with my kind of cancer, and I can concentrate on what my health care team is telling me, and the hard work of healing. Yes, a librarian should use a librarian.

Monday, November 02, 2009

The New York Times Small Business section has a two-part article of possible interest to library staff:
One Hundred Things Restaurant Staffers Should Never Do
Part One

Passing these around the next staff meeting should get some good discussion going on what constitutes good service in your library.