The New York Times Small Business section has a two-part article of possible interest to library staff:
One Hundred Things Restaurant Staffers Should Never Do
Part One http://boss.blogs.nytimes.com/2009/10/29/one-hundred-things-restaurant-staffers-should-never-do-part-one/
Passing these around the next staff meeting should get some good discussion going on what constitutes good service in your library.
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Topics and issues that will be posted here: user education, distance education support, e-learning support, librarianship, information access. This blog is maintained by Teresa Hartman, MLS. Please send items of interest to teresa.hartman@gmail.com .
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- Teresa Hartman
- Librarian at birth, BA in Librarianship in 1985, MLS in 1996.
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