Have you heard of ChaCha, Inc.? It is a human-assisted search engine. Seems reasonable to assume that it should involve librarians, right? Here is a news item from Indiana: ChaCha to link to IU [Indiana University] librarians, tech specialists:

http://cms.ibj.com/ASPXPages/6iframes/FrontEndArticlesDetailPage.aspx?ArticleID=03441&NoFrame=1